Equitable hospitality is not only about how we welcome families—it’s about how we respond when connection is strained, trust is challenged, or harm occurs. This breakout session invites participants to take a deeper look at the relational work that happens between professionals and families, especially in moments of misunderstanding, disagreement, or disconnection. Building on the keynote’s Disability Justice framework, participants will reflect on how organizational norms, professional roles, and unspoken expectations shape family experiences of access, belonging, and voice.

Adana is a facilitator, an educator, an advocate, and an optimist. She has devoted her career to helping community-serving organizations serve diverse communities with care and dignity. As co-owner of Kindred Consulting, Adana helps organizations nurture cultures of care and belonging, where employees get to love their work and feel that work loves them back. Adana is an adjunct professor at Seattle University. She is Vice President of the Board of Trustees at Explorer West Middle School. Adana is a member of the editorial board of Administrative Theory and Praxis and has been published in several academic journals.